CAN I RETURN MY ITEMS IF THEY ARE THE WRONG SIZE?

Absolutely!  If you are unsure of your size, please take a look at our Size Guide.  You can find more information on how to return your items on our Delivery and Return Policy Page.

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

We aim to dispatch all orders within 1-2 working days, and offer a choice between Royal Mail, Hermes, DPD and their international providers.

HOW CAN I CONTACT YOU?

You can get in touch, with our Customer Service Team by emailing: info@tutupikin.com or calling: +44 7809201980.  We are available Monday – Friday from 10am – 6pm.

HOW DO I AMEND OR CANCEL MY ORDER?

To amend or cancel your order please call or email us ASAP: +44 7809201980 / info@tutupikin.com. We will do our best to accommodate any changes, but cannot guarantee this, if your order has already been processed.

WHERE ELSE CAN I PURCHASE YOUR PRODUCTS?

We participate in various events throughout the year – please email us or subscribe to our mailing list to be one of the first to know.

DO I HAVE TO PAY TAXES ON MY ORDER?

All items shipped outside the UK might be subject to custom and/or duty taxes.

WHERE ARE YOUR PRODUCTS MANUFACTURED?

Our hand-painted and hand-dyed fabrics are made with love, in Africa, by African Artisans.  Our end products are beautifully and responsibly manufactured in England—thus doing our part to support the UK economy.

WHAT CONTRIBUTION HAVE YOU MADE TO THE SUSTAINABILITY AGENDA?

Whilst our sustainability agenda has just started, we have made progress. Please review our sustainability statement.

HOW DO I CARE FOR MY CLOTHES?

For our hand-painted and hand-dyed clothes, we recommend hand washing or delicate 30-degree machine wash. If in doubt, please read the Care Label.

DO YOU OFFER MONOGRAMMING?

Unfortunately, we do not offer a bespoke service. However, please contact us if you are looking for something special, and we will do our best to help.